Privacy Policy

Privacy Policy Highlights

We take your privacy seriously, and we want you to know how we collect, use, share, and protect your information. “Sent Well” means Sent Well LLC. and/or and any of our subsidiaries or divisions. We want you to read the whole policy. This highlights section provides a summary of Sent Well’s privacy practices, and is not the whole policy. The highlights and full privacy policy apply to Sent Well LLC., our website at, our mobile app, and any other locations where we may collect personal information.

What We Collect

  • We may collect personal information such as your contact, billing, and shipping information. We may also collect demographic information, such as your birthday.
  • We collect information regarding your interactions with our websites and mobile apps.
  • We may obtain additional personal and non-personal information from third-party providers.

Uses of Information

    • Sent Well LLC., does not sell or rent your personal information to third parties.
    • We use information about you to fulfill your requests, provide services, and for other business purposes.
    • Your personal information may be shared with current or future Sent-Well entities or subsidiaries.
    • We may also use the information you provide to send you marketing communications.

Your Choices

You may choose to:

      • Stop receiving e-mail, direct mail and marketing communications
      • Update and correct your personal information

Important Information

      • Sent Well LLC., does not knowingly collect information online from children under 13.
      • Sent-Well values our relationship with our customers and we are committed to responsible information-handling practices. Please read our entire Privacy Policy.

    How to Contact Us

    Phone: 888 568 4077


    PO Box 223 Florham Park, NJ 07932

    Sent Well LLC. Privacy Policy

    Your use of any of our sites is subject to the Conditions of Use for that site.

    This Policy applies to:

            • The websites owned or operated by Sent Well LLC. and any of our subsidiaries or related companies, unless that site has its own privacy policy; if it does, that policy applies
            • The Sent Well LLC.’s mobile app, if any.
            • Information we collect in Sent Well LLC.’s online store, or other locations and events under the Sent-Well LLC.’s name
            • Additional products and services that Sent Well LLC. offers. Supplemental details about information collection, use, and sharing relating to those products and services can be found in our:

    For simplicity, we will call the Sent Well LLC.’s websites and mobile apps “digital properties” throughout this policy.

    What We Collect

    Information you give us

    We collect and store information you provide through our digital properties.

    The information we collect from you includes things like:

            • Name
            • Mailing address
            • E-mail address
            • Phone number
            • Credit card number and other payment information

    In certain situations, we may also collect things like:

            • Location information
            • Demographic and lifestyle information (if you sign up for a registry or birthday list)
            • IMEI/UDID (a numeric identifier for your mobile device)
            • MAC address (another kind of numeric identifier for your mobile device)
            • IDFA (Apple’s ID for Advertising, a randomly generated number, which can be cleared like cookies)
            • Your responses to surveys as may be sent out from time to time.

    Information you give us about others

    You may give us information about other people, such as the name and address of a gift recipient, or the name and contact information of someone who will purchase items for you from our online store. We will only use this information for the specific reason you provide it.

    Information from other sources

    We may receive information about you from other sources, including third parties that help us update, expand, and analyze our records and identify new customers, and provide products and services that may be of interest to you.

    Information collected automatically online

    We collect information about your interactions with us, including the type of device or browser you’re using, your IP address, your browsing behavior while on our website, and the URLs of the websites you were at before you visited our site (these are called “referring URLs”).

    Sent-Well LLC. and our partners use technologies such as cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. Users can control the use of cookies at the individual browser level.

    We may permit third-party service providers to collect and process some information from our digital properties. We may share personal information with those providers and may have similar arrangements with interest-based advertisers. We provide more information about interest-based ads below. Our digital properties are not designed to respond to “do not track” requests from browsers.

    Location information

    Some of our digital properties may collect your location to help you search for our online store or to use special mobile features that may exist now or in the future.

    For any mobile application to identify your location, you must enable location services through your mobile device’s settings. If you do not want Sent-Well LLC. to collect this information or to enable these features, you can turn off location services on your mobile device. Sent-Well LLC. has no control over your device settings.

    Reviews and other content you provide

    Our website may offer publicly accessible blogs or community forums, including but not limited to “testimonials” that are entered by users on the website. Be aware that anyone who accesses these areas may read, collect, and use the information you provide.

    How We Use the Information We Collect

            • Identifying you on our websites and our mobile app in order to customize your experience (for example, based on your purchase history or your location)
            • Fulfilling orders and requests for products, services, or information
            • Processing refunds, returns, and exchanges
            • Tracking and confirming online orders
            • Delivering products
            • Marketing and advertising products and services
            • Conducting research and analysis
            • Processing credit card or payment information

    Interest-based advertising

    You can opt out of interest-based advertising from third-party providers who follow the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising at

    Information retention

    We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

    How We Share Your Information

    Sent Well LLC. does not sell, rent, or trade your personal information to third parties. We share your information only in the ways we describe herein. We may combine or share information among current or future companies, including affiliates and subsidiaries.

    We may share your information with third parties to perform services on our behalf such as:

            • Fulfilling orders and delivering packages
            • Sending Sent Well LLC.’s marketing communications
            • Fulfilling subscription services
            • Conducting research and analysis
            • Processing credit card payments

    We may share personal information in connection with co-branded product or service offerings (including sharing personal information with third parties to validate offers).

    Sometimes we may be required to share personal information for legal reasons, for example, if we are required to do so by a regulation, court order, subpoena, or other legal process. We may also share information when we believe it’s necessary to comply with the law or to respond to a government request, or when we believe disclosure is necessary or appropriate to protect sent Well LLC., our customers, or others.

    We may share personal information in the event of a corporate sale, merger, acquisition, dissolution, or similar event. If such an event takes place, we’ll notify you through e-mail (if we have your e-mail address) and/or a prominent notice on our applicable website of any change in ownership, as well as any choices you may have regarding your personal information.

    How We Protect Your Information

    We use a variety of information-security measures to protect your online transactions with us.

            • We use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it.
            • Our digital properties use encryption technology to protect your personal information.

    We are committed to protecting your information, but you can do your part. You should create a strong password and protect against unauthorized access to your password and your computer. Be sure to sign off when finished using a shared computer and do not share your password with anyone. We cannot guarantee the security of any information you transmit to us and by using our digital properties you acknowledge that you do so at your own risk.

    Your Choices

    You may at any time:

            • Stop receiving marketing or promotional e-mails, direct mail, phone, and mobile marketing communications
            • Update and correct your personal information
            • Deactivate your account
            • Request removal of information you post on our digital properties; in some cases, we may not be able to remove your content or personal information, in which case we will let you know if we are unable to do so and why

    To do any of these, let us know by one of these methods:

            • Follow the directions in a marketing e-mail, direct mail, or mobile communication that you receive from us
            • Provide your request and current contact information through one of the contact methods listed under “Contact” on our website

    Please note: Even if we are able to anonymize or make your content or information no longer visible, this does not ensure complete or comprehensive removal of your content or personal information from the Internet.

    Protecting Children’s Privacy

    We are committed to protecting children’s privacy on the Internet and we do not knowingly collect personal information from children under the age of 13.

    Links to Other Websites

    If our website links to other websites, many of those websites have their own privacy policies. Be sure to review the privacy policy on the website you’re visiting.

    Social Media Features

    Our website includes ways to interact and share using social media, through features such as the Facebook “Like” button, the “Share This” button, Pinterest, Twitter, Instagram, and/or Snapchat or interactive mini-programs that run on our website (“widgets”). These features may collect information such as your IP address or the page you are visiting on our website and may set cookies to enable the feature to function properly. Social media features can be hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the social media company providing the feature. You agree that Otto’s has no responsibility or liability with regard to the use of these third-party social media entities or sites.

    Privacy Policy Updates

    We may need to update our Privacy Policy as we and our customers grow and evolve. If we make material changes, we will notify you by e-mail (sent to the e-mail address specified in your account) or by means of posting a notice on this website prior to the change becoming effective, as well as inform you of any choices you may have with respect to these changes.

    Contact Us

    If you have any questions about our Privacy Policy or practices please contact us.


    888 568 4077


    PO Box 223 Florham Park, NJ 07932

    Last Updated: March 25th, 2021


    Email us at: INFO@SENT-WELL.COM

    Call us at: 888 568 4077

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